Testimonials & Reviews
Columbia Eye Associates & Family Focus Eye Care
Columbia Eye Associates & Family Focus Eye Care: Eye Center & Medical Aesthetics Center located in Lake City, FL, Live Oak, FL & Gainesville, FL
Columbia Eye Associates & Family Focus Eye Care always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 91 reviews with an average rating of 4.78 out of 5 stars. Please read what others are saying about Columbia Eye Associates & Family Focus Eye Care below, and as always, we would love to collect your feedback.
Tamara D C.
Submitted 09/16/25
DO NOT USE ANY OF THE THREE OFFICES THEY HAVE! My family uses two of these businesses and we (3) people have had nothing but the run around with Columbia Eye Associates and Alachua Eye Care. I patiently waited over an hour to see Dr. Khuddus, she had to stop and wait on an accident to be cleared on Interstate 75. After that time, I was informed by the receptionist Dr. Khuddus was stuck behind an accident on the Interstate did I want to wait or reschedule. Since I went to my medical doctor for a physical and couldn't see past line 3, I was told I needed to see an eye doctor. I did not get an eye exam because I had perfect vision, I made an eye exam appointment because I could NOT see very well from a distance and everything up close was blurry with a shadow behind each letter. I told the young lady who was assisting Dr. Khuddus, 3 times, I could not see what was on the monitor clear up close; 3 times. Dr. Khuddus came in to exam my eyes, stated I shouldn't be driving and prescribed glasses. Upon checking out l was informed that the Optical Department would have it. Yep, it was there and the optical assistant printed the prescription and walked away. There I stood, in an empty optical department, holding my prescription and waiting for an associate to help me with getting glasses and no one came, I ended up leaving. When I left that office I notified the Alachua office and asked about going to the location and getting my glasses, I wasn't given an appointment and did not receive any other assistance; I ended up going to Warby Parker to have my glasses made and paid for the glasses out of my pocket. Everything I could see around was actually clear and beautiful again; then I opened my cellphone to make a call and could not see anything on my cellphone, very blurry with shadows behind the letters. I went back into Warby Parker and spoke to an actual optometrist. The optometrist pulled up my prescription on their side and said: "The problem is you weren't given a prescription for up close reading" So now I am waiting on Dr. Khuddus to change my prescription without even reexamining my eyes. I see spending another $300 at Warby Parker because this should have been prescribed at my initial visit on August 15 and prescribed correctly. Even today, when I stopped at Alachua Eye Care, I was told I had been between single lens and bifocals. This world renowned doctor did not read my chart before examining my eyes, SHE would have seen where SHE prescribed bifocals after my last eye exam with her. I don't even know if I want any of the three offices to reexamine my eyes, I am undoubtedly considering paying out of pocket instead of using Medicaid, my rights as a patient with Medicaid is bullshit; especially if you use these offices!
Britney M.
Submitted 07/18/25
Had an annual appointment with Dr. Murphy, and nothing but good things to say!
100% recommend her!
Susan H.
Submitted 02/11/25
Dr Boone was great last year, however a few months ago I made my appt for my annual with contact lens. Today I received a phone call THE DAY BEFORE my appt to cancel me since they no longer accept my insurance! You would think when they cane to this decision- they would run all their patients with this insurance and call us all at once! Not wait until the day before! Luckily - I was able to get in to another office and I am not out of contacts so I will be okay. I am sure others have not been so lucky. Unprofessional in my opinion
John C.
Submitted 06/25/24
This is the best eye care experience I've had in my life and I'm old. Demaris is one of the most caring and helpful persons at this location. Helped me with my glasses above and beyond from picking out my frames my lenses and I much appreciate her.
Terra G.
Submitted 12/11/23
Arrived 10 minutes prior to my appointment time. Waited 45 minutes not including the additional 10 minutes i arrived early. Waited another 45 minute's before seeing the doctor. My advice is to take the whole day off if you want to be seen. Eyes were no longer dialed when I was seen. The front desk staff is very rude and not professional.
Susan S.
Submitted 09/27/22
Highly effective, caring, communicates with me so that I understand the health parameters of my eyes.
Janet H.
Submitted 07/21/20
Communication and cooperation between Staff and Doctor is on point. They help each other to get the job done. Very impressed.
Sue C.
Submitted 06/16/20
I had a skin tag removed from my bottom eye lid and was scared to death. Dr.Karl removed it. It was painless and he was great.
Robert T.
Submitted 06/12/20
Had an eye infection. Staff were not wearing any protective gear and didn't sanitize equipment prior to arrival and I made them do. Dr. Boone wore mask and gloves.
Susan P.
Submitted 06/12/20
Good eye care as usual!
Jacqueline F.
Submitted 06/11/20
I always receive excellent service. The employees are always friendly,helpful, and courteous. Dr. Murphy is very professional and always gives me excellent service.
CHARLES A.
Submitted 06/10/20
great company and doctor
Sharon M.
Submitted 06/10/20
Very good
Melissa S.
Submitted 06/10/20
Everyone was so wonderfully helpful and patient they stayed after hours to make sure our needs were met.
Alisha H.
Submitted 06/10/20
Dr. Murphy is great! She was very thorough and explained everything that she was doing to my son so he knew what to expect. She is very sweet and patient.
Angela M.
Submitted 06/10/20
Everyone was professional and courteous. I’m always made to feel comfortable and appreciated. I especially appreciate Dr. Murphy’s willingness to listen and explain what is happening with my vision. I highly recommend the practice.
Jennifer B.
Submitted 06/10/20
Fast & Friendly. Had a Emergency at the ER and had to have my Cornea and pressure checked from being exposed to a Toxic African Milktree Sap. Dr Boone was thorough.
Dusty M.
Submitted 06/10/20
Great service as always, thanks much
Scott L.
Submitted 06/10/20
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Janet H.
Submitted 06/10/20
Never had a long wait and very pleased that the doctor doesn't act like he's in a hurry. He spends time answering my questions and concerns.